Office Manager / Office Administrator

As the central point of coordination within our Cambridge office, you will:

• Act as the first point of contact for the office, handling incoming calls and emails professionally and ensuring excellent customer service at all times.
• Manage and qualify incoming sales enquiries and provide administrative support to the sales team.
• Serve as the primary contact for after-sales service enquiries in the UK, coordinating next steps including appointment scheduling and material deliveries.
• Oversee full office administration, including office supplies, postal services, shipping and general organisation.
• Coordinate facility management, warehouse administration and company fleet matters.
• Organise internal and external meetings, prepare agendas and minutes, and create professional presentations and documentation.
• Coordinate training courses and certifications, maintaining accurate administrative records of all training activities.
• Provide executive support to the Managing Director, including diary management, travel arrangements, meeting preparation and general day-to-day administrative assistance.